H&H Academy is an English language education provider based at Level 2, 22-28 Edgeworth David Avenue, Hornsby NSW 2077. Prospective learners, enrolled students, education agents, and employers can reach us on 02 7989 0749, by email, or through our enquiry and callback forms.
Registered contact details
H&H ACADEMY PTY LTD
Level 2, 22-28 Edgeworth David Avenue, Hornsby NSW 2077, Australia
Phone: 02 7989 0749
Email: info@hnhacademy.com.au
Website: hnhacademy.com.au
For a structured summary of office hours, visiting arrangements, and who to contact for specific matters, see our contact details page.
How to reach us
Different questions suit different channels. Course information, fee schedules, and intake availability are best handled through the enquiry form, where you can attach context about your target score and timeline. If you would rather speak by phone, submit a callback request with your preferred contact window and a member of our admissions team will call you during office hours.
Prospective learners who want a structured discussion about goals, diagnostic needs, and program fit should book a consultation. Sessions run 30 to 45 minutes and are available online or in person at our NSW premises. Enrolled learners needing Practice Portal credentials should use the portal access form so we can verify enrolment before issuing login details.
- Enquiry form — Written questions about PTE, IELTS, OET, or General English programs, fees, and start dates. Include your target score and any deadline so we can reply with specific guidance.
- Callback request — Phone follow-up during office hours. Useful when you need a quick clarification on course options or payment arrangements.
- Consultation booking — A dedicated appointment to review your English goals, baseline level, and recommended study pathway before you commit to enrolment.
- Portal access — For confirmed enrolments only. Submit your enrolment reference to receive or reset Practice Portal credentials.
Office hours
Monday to Friday: 9:00 am – 5:30 pm (AEST/AEDT)
Saturday: 9:00 am – 1:00 pm (by appointment)
Sunday and public holidays: closed
Messages received outside these hours are reviewed on the next business day. For active enrolment matters, include your student reference in the subject line.
What happens when you contact us
Initial contact is about gathering information. We need to understand your purpose — skilled migration, university admission, professional registration, or workplace communication — along with your current English level and available study time. From there we can recommend a program and outline fees, duration, and next steps. You will receive a written study plan and enrolment terms before any payment is requested.
Education agents and employers contacting us on behalf of a learner should identify themselves and their organisation in the first message. We coordinate with authorised agents where a formal agreement exists. All personal information is handled under our Privacy Policy.
Common questions
Can I visit without an appointment? Reception may assist with brief enquiries when staff are available. Consultations and enrolment meetings require a booked slot, particularly during peak intake periods.
Do you provide immigration or visa advice? No. We advise on English exam preparation and course selection only. Confirm visa requirements with the Department of Home Affairs or a registered migration agent.
How do I get a receipt or enrolment letter? Email info@hnhacademy.com.au with your full name and enrolment reference. Allow two business days for administrative documents.
How do I raise a complaint? Contact your coach or coordinator first. If the matter remains unresolved, email info@hnhacademy.com.au with “Complaint” in the subject line. Our procedure is set out in the Terms & Conditions.
By submitting any form on this website, you agree that H&H ACADEMY PTY LTD may use your contact details to respond to your request. See our Privacy Policy for how personal information is collected and stored.