Official contact information for H&H ACADEMY PTY LTD, an English language education provider registered in New South Wales, Australia. Use these details for correspondence, invoicing, scheduled visits, and routing your enquiry to the correct channel.
Company details
H&H ACADEMY PTY LTD (established 2021)
Registered address: Level 2, 22-28 Edgeworth David Avenue, Hornsby NSW 2077, Australia
Phone: 02 7989 0749
Email: info@hnhacademy.com.au
Website: hnhacademy.com.au
General correspondence and enrolment enquiries should be directed to the email address above. Use a descriptive subject line — for example, “Enrolment enquiry — IELTS Academic — March intake” — so your message is routed promptly.
Office hours
Monday to Friday: 9:00 am – 5:30 pm (AEST/AEDT)
Saturday: 9:00 am – 1:00 pm (by appointment)
Sunday and Australian public holidays: closed
Messages received outside these hours are answered on the next business day. Phone calls placed after hours will not be answered live; leave a message or submit a callback request with your preferred contact window.
Visiting our Hornsby centre
In-person consultations, enrolment meetings, and selected classes are conducted from our Hornsby learning centre. Arrive five minutes before your appointment and check in at reception with your name and the purpose of your visit. Walk-in consultations are not guaranteed during peak enrolment periods — book a consultation to secure a dedicated time slot.
Who to contact for specific matters
| Matter type | Recommended channel |
|---|---|
| Course information and fees | Enquiry form or phone during office hours |
| Goal and pathway discussion | Consultation booking |
| Phone follow-up | Callback request |
| Practice Portal login | Portal access form (enrolled learners) |
| Privacy and data requests | Email info@hnhacademy.com.au referencing Privacy Policy |
| Complaints and disputes | Email info@hnhacademy.com.au; see Terms & Conditions |
- Written correspondence — Formal letters, invoices, and contractual documents should be addressed to H&H ACADEMY PTY LTD at the registered address above.
- Day-to-day communication — Email is preferred for learner correspondence because it creates a clear record of advice regarding programs, schedules, and fees.
- Enrolled learner updates — Include your full name and student reference when requesting changes to contact details, enrolment verification letters, or emergency contacts.
Enquiry forms on this website
For structured requests, use the relevant form rather than a general email where possible:
- Send an Enquiry — course and enrolment questions
- Request a Callback — phone follow-up during office hours
- Book a Consultation — one-to-one goal and pathway discussion
- Request Portal Access — enrolled learner credentials
Accessibility and language of communication
H&H Academy conducts business in English. Enquiries may be submitted in other languages; responses are provided in English unless prior arrangement exists for supported community languages through an authorised interpreter or agent. If you require an interpreter for an in-person consultation, indicate this when booking so appropriate arrangements can be considered.
Notify us in advance of any mobility or access requirements so we can confirm facilities or offer an online alternative.
Personal information submitted through our forms is handled in accordance with our Privacy Policy. H&H Academy does not sell contact details to third parties. Education agents and partners should identify their organisation when contacting us on behalf of a learner.